Remote Support
We know that moving your IT infrastructure to the cloud is the right decision; it enables your business to become more flexible and forward thinking. Using enterprise-grade cloud computing services and technologies, we can make your business more efficient and agile, and at the same time reduce the running costs that come with legacy infrastructure.
We understand that migrating your current IT systems to the cloud can be a daunting prospect and finding the right cloud provider to partner with is crucial. That is why we make it our mission to guide you through the migration process, ensuring it is a seamless transition, with minimal disruption or confusion.
We realise every business is different, and by taking a bespoke approach to each client, we can promise that every element of your new cloud infrastructure is suited to your unique business needs.
Within our experienced team is a wealth of knowledge, not only of cloud computing but also the migration process itself. Having been responsible for migrating thousands of users to cloud computing platforms, including Microsoft Office 365 and Microsoft Azure, we know how to prepare a solution that will fully meet your requirements. To ensure you fully benefit from everything cloud computing has to offer, we need to have a thorough understanding of your business so that we can map your business processes to your IT Roadmap.
We take the time to understand your current IT frustrations, challenges and inefficiencies, along with learning the unique processes and practices within your business and what it is that you envisage cloud computing will enable you to do. We will then propose a solution that is as individual as your firm, streamlining your day-to-day activity, maximising your productivity and ensuring cyber security.
To ensure a hassle-free implementation, our project team will manage all aspects of the migration, including timescales, budgets and dependencies, including sending proactive communications to your users to ensure that they are aware of any changes they may experience.
Despite being IT bods, we pride ourselves on our communication and transparency, sharing comprehensive project documents and plans with you at each step and taking the time to make sure you understand the process in its entirety.
Our comprehensive cloud computing service includes a managed service offering, centred around the ’human factor’ that is at the core of our business. Once our initial migration project has been completed, we will continue to support your business post-migration and ensure that your network is aligned with the industry best practice.
At every stage, you have access to our friendly and knowledgeable support team, who strive to assist clients with any questions or issues that may arise during the cloud migration process and beyond. Sometimes we might ask you if you’ve turned it off and on again though!